Account & Registration
How do I create a KHELIBET account?
Visit the website, click Sign Up, enter your phone number and email, verify via SMS code, and create a password. Takes about 3-5 minutes.
What documents are needed for verification?
Basic registration needs phone/email only. Full verification requires NID or passport photos (front and back) for larger withdrawals.
How long does verification take?
Phone/email is instant. Document verification takes 2-6 hours on weekdays, up to 24 hours on weekends.
Can I have multiple accounts?
No. One account per person. Multiple accounts violate terms and may result in closure.
Deposits & Withdrawals
What payment methods are available?
bKash, Nagad, Rocket (mobile banking), bank transfer, and USDT cryptocurrency.
What's the minimum deposit?
500 BDT for most methods.
How long do deposits take?
Mobile banking: instant (under 1 minute). Bank transfer: 1-2 hours. Crypto: after network confirmation.
How long do withdrawals take?
Mobile banking: 1-24 hours. Bank transfer: 1-3 business days. USDT: 15 minutes to 1 hour.
Why was my withdrawal rejected?
Common reasons: incomplete verification, active bonus wagering, exceeded limits, payment details mismatch. Contact support for specifics.
Betting & Games
What sports can I bet on?
Cricket, football, kabaddi, tennis, basketball, volleyball, esports, and 25+ other sports.
What's the minimum bet?
Sports: 20 BDT. Slots: 2 BDT. Live casino: 50-100 BDT.
How does cash out work?
Cash out lets you settle bets early. The offered amount depends on current odds. Useful to lock in profit or cut losses.
Are casino games fair?
Yes. Games use certified RNG systems. Crash games like Aviator are provably fair â results can be independently verified.
Bonuses
What are wagering requirements?
The amount you must bet before withdrawing bonus winnings. Example: 25x wagering on 1000 BDT bonus = 25,000 BDT in bets required.
Do all games count toward wagering?
No. Slots usually count 100%, table games 10-20%, some games excluded entirely.
Technical Issues
Website won't load?
Clear browser cache, try different browser, check internet connection, or use VPN if access restricted.
App keeps crashing?
Update to latest version, clear app cache, ensure storage space, restart phone. Android 6.0+ required.
Games loading slowly?
Check internet speed (4G/WiFi recommended). Close background apps. Live games need stable 5+ Mbps.
Account Security
How to keep my account secure?
Use strong unique password, enable 2FA, never share login details, log out on shared devices, check history regularly.
How do I close my account?
Contact support to request closure. Withdraw balance first. Self-exclusion options available for responsible gambling.